We keep it running and show you what to build next.
Hosting, updates and support, a monthly check-in on your reports and a plan for the next app, from a finance and technology partner who stays with you as you grow.
Most technology projects end at handover.
The site goes live, the developer moves on, and small problems pile up until the system is quietly abandoned.
No one to call when something breaks or a user is locked out.
Reports are produced, but no one asks what they are telling you.
Updates and backups are left until something goes wrong.
The next improvement never gets planned, so the business outgrows the system.
What the Managed Service covers.
Hosting, updates and support
We keep your website and apps secure, current and working.
Users and backups
We manage logins and back up your data.
Monthly check-in
We review your reports with you and point out what the numbers are saying.
Your roadmap
We agree the next app or improvement worth adding, and when.
Your team runs the systems, not us.
Role-based training, written procedures and our own learning platform, so your people run the apps with confidence and nothing depends on one person.
Role-based training
Each person learns the apps and the steps for their own job.
Learn by ACA
Online courses, lessons and quizzes on our learning platform, with a record of who has completed what.
Written procedures and handover packs
The way you work is written down, so a new person can pick up the role.
Short courses
Bookkeeping and payroll basics, and finance training for boards and committees.
If it does not help you grow, you do not pay the management fee.
Impact means something you can see in the business: lower costs, processes that run more efficiently and effectively, or higher profit or customer satisfaction. We agree with you at Discover which of these we will measure. If, in the first 12 months of our Managed Service, the systems have not made that impact, you do not pay the management fee.
Five steps to seeing your whole business.
- STEP 01Discover
We learn how your business actually works and where your numbers live today.
- STEP 02Scope and quote
We agree what to connect, what to build and what it costs. No surprises.
- STEP 03Build and connect
We customise what you have, build what is missing and link it together. Typically live in weeks.
- STEP 04Train
Your people learn to run them, so you are not dependent on us.
- STEP 05Manage
We keep everything running and growing with you.
Let's keep your systems growing with you.
A free 30-minute discovery call. We will look at what you run today and what it would take to keep it working and growing. No obligation.
Free. 30 minutes. No obligation. Discovery calls can be held in English or Samoan.
Prefer email? Send us a message